Customer Hotline
Looking for a one-stop partner for motoring needs? IMC manage and operate the call centre for Priority Customer Helpline.. A dedicated toll free number will be provided exclusively for the loyalty members. Loyalty members can make calls to the dedicated toll free number when ever in need of a service. The calls will be answered in 3 rings with the personalized greeting. Multilingual customer service agents will provide service in English/Arabic & Hindi,24 hours round a clock. Service agent will raise a Service Request and will pass over SR reference number to the customer. The service will be rendered within 45 minutes. Also the customer can give in their feedback and comments directly to our executives.
+9714 3351400
Obtaining Assistance
* Please have the following information ready while calling for assistance
> I M C Membership Number which can be found on registration card
> Registration number of your vehicle
> Your exact location
> Contact Telephone number
International Driving License
Traveling abroad and want to drive in another country ?
Pre-requisitesConditions
* To receive the service the customer must
> Telephone I M C on the numbers provided to notify of breakdown and provide all relevant information
> No admission of liability or offer or promise of payment of any kind
> Comply with the terms of our Assistance program and policy statement
* I M C will not be liable to ,
> Pay any expenses incurred
> Assistance or services arranged by or on behalf of the customer
> Medical assistance or care for the owner, driver or any other person
